Shipping policy

Last updated: April 3, 2026

At Narciso Jewelry, we are committed to providing a smooth and transparent shipping experience for all our customers.

Processing Times

Orders for in-stock jewelry typically process within 1–3 business days.
Custom orders, including made-to-order Cuban link chains or bracelets, may require additional processing time.
You will receive an email notification once your order has been shipped.

Shipping Methods

We offer Free Standard Shipping on all domestic U.S. orders below $500.
2nd DAY Shipping (2 business days)
PRIORITY Express Shipping (1 business day) Saturday Delivery Upon Request.
Shipping rates are calculated at checkout based on your location and order total.

International Shipping

We offer international shipping to select countries.
International shipping rates vary by destination and will be calculated at checkout.
Please note: customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to update after receiving your shipment notification.

Signature Requirement

For your protection and ours, all orders over $500 require a signature upon delivery.
Please ensure someone is available at the delivery address to sign for your package.

Production Times for Custom Jewelry

Custom Cuban link chains, bracelets, and custom orders are made-to-order and take approximately 1-2 weeks to produce before shipping.
Production times may vary depending on design complexity and gold availability.

Incorrect Address Policy

Please double-check your shipping address before submitting your order.
If an incorrect address is provided, and the package is returned, the customer will be responsible for reshipping costs.

Delayed or Lost Packages

While we do our best to ensure timely deliveries, Narciso Jewelry is not responsible for carrier-related delays.
If your package is delayed or lost, please contact us at narcisojewelry26@gmail.com and we will assist you in opening an investigation/claim with the carrier.